Home: Ordering, Shipping, and Condition Rating
SHIPPING
Jewelry shipping is included in the price to addresses within the U.S. If you need an order rushed or require shipment outside of the U.S., please e-mail us your shipping address for rates. Handbag shipping is by Priority Mail and is quoted with each listing.
RETURNS AND REFUNDS
Your satisfaction is important to Glitterbug. If you would like to return an item, please contact us by e-mail within 2 days of receiving the item to receive refund authorization. Once obtaining authorization, you must return the item immediately by insured First Class or Priority Mail, or equivalent (insurance is required). You will be refunded your purchase price, less shipping and insurance, and less a 5% restocking fee.
CONDITION RATINGS
Please note that condition rating is subjective, therefore, for each piece of jewelry I have described any flaws I see along with the condition rating. Older pieces may have verdigris, yet still be rated excellent if stones are clear and bright and there is no scratching or chipping.
Excellent: Stones unchipped and clear, no peeling pearls. Back of jewelry may show slight wear.
Very Good: Stones may have tiny fleabites noticeable on very close inspection, enamel may have minor chips. Backs may show moderate wear.
Good: Stones may show some deterioration in the foiling on close inspection and/or may have minor chips, pearls may have some peeling, metal may show moderate wear.